Detected May 27, 2026 · continuous monitoring
This agent absorbed the majority of AGT-1068's customers on termination. Contact cadence on the absorbed segment fell to near zero while the agent's original book kept its normal rhythm, and two of the orphan customers filed service complaints. No conduct signal exists — the pattern is capacity overload from reassignment volume. Confirmed as operational; recommended remedy is redistribution of part of the orphan segment, not sanction.
Orphan-segment service statistics after the Feb 2026 reassignment.
Confirmed 2026-06-04 as an operational capacity issue. 40% of the absorbed segment redistributed to two branch peers; complaints resolved. Retained on watch for one quarter.
Preview: changes are not persisted yet.
금융상품판매업자는 금융소비자의 권익을 우선하여 업무를 성실히 수행하여야 한다.
Citations will be retrieved from the compiled ontology; excerpts shown are preview text.
Reassigned (orphan) customers must receive an introduction contact within 30 days and a service touch at least quarterly during the first year.