Every contract in the book is scored on its own. This agent’s risk is the analyzer’s rollup of those 401 verdicts and 0 cross-contract patterns.
Versioned longitudinal profile — each pass deepens as new events arrive.
Baseline profile computed from the full book: production, persistency, payment hygiene, and service cadence all within cohort norms. No signals; next scheduled deepening on new-event triggers.
Long call with Hwang Jinwoo re: mother's hospitalization claim process. Walked through documents.
Reinstatement processed after missed premiums settled.
Visited Baek Donghyun's office. Discussed CEO plan and corporate tax angle. Follow-up in 2 weeks.
Address updated after move to Seocho-gu.
Bae Jihun asked whether existing cancer plan covers proton therapy. Confirmed rider terms, sent summary.
Customer cited budget pressure; retention offer declined.